We provide a comprehensive range of cleaning services suitable for both residential and commercial properties. Our offerings include regular housekeeping, deep cleaning, post-construction cleaning, office cleaning, and specialized services such as carpet cleaning and window washing. Tailored cleaning plans are available to cater to your specific needs, ensuring a spotless and hygienic environment.

Yes, all our cleaning staff are fully insured and bonded. This ensures that your property is protected and guarantees that our employees adhere to the highest standards of professionalism. We conduct thorough background checks and provide ongoing training to our staff to maintain a reliable and trustworthy service.

Absolutely! We bring all the necessary cleaning supplies and equipment to each job. Our products are eco-friendly and compliant with local health and safety regulations in Vancouver, BC. If you have specific requests for cleaning products or require us to use your own supplies, please let us know in advance.

In accordance with public health guidelines, we have implemented enhanced cleaning protocols to keep both our staff and clients safe during the COVID-19 pandemic. This includes using hospital-grade disinfectants, wearing personal protective equipment (PPE), and maintaining social distancing where applicable. We also conduct health screenings for our staff before every shift to minimize the risk of transmission.

Scheduling an appointment is easy! You can contact us through our website's online booking system, call us directly, or send us an email. Our customer service team is available to assist you with any inquiries and can help create a cleaning schedule that works best for you, whether it's a one-time service or a recurring cleaning plan.

We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice. This allows us to accommodate other clients and manage our scheduling effectively. Cancellations with less than 24 hours' notice may incur a small fee, which is outlined in our service agreement.

Weight - We have a 20 lb. weight limit for safety reasons. We are accustomed to moving smaller items like dining table chairs, small ottomons, etc. to clean under. If you would like any heavier furniture or appliances cleaned under, you're welcome to move it and we'll be happy to clean under it upon request.

Heights - We are limited to a 2 foot or shorter step stool. Safety is of the utmost importance to us. Please keep in mind that in most cases, the tops of kitchen cupboards are outside of our reach. Some lighting fixtures are also out of our reach. 

Clutter - We will work around any highly-cluttered areas to the best of our ability. Same goes with areas used for storage, like underneath beds and on top of cabinets. We are always happy to customize your cleaning service, so please let our office know if you'd like these types of things removed to clean under and behind. As long as they are within the boundaries of weight/height, we're happy to help!

Outdoor Areas - Our equipment isn't designed for cleaning outside surfaces such as patios, decks, rough concrete floors, unfinished basements, garages, exterior windows, etc. If you can provide a broom, we'll be happy to sweep out any of those areas upon request.

Pet Messes/Body Fluids - This includes, but is not limited to: litter boxes, pet messes, bird guano, blood, feces, urine, and overflowed toilets. Cleaning body fluids (including that of our furry friends) is something we do not do.

Mold - Some amount of pink/orange mildew, or even darker mold, is common in some homes. Don't worry - we can clean small amounts of mold. Large amounts of mold in shower areas, on walls, etc. can affect air quality and pose a safety issue. We aren't able to clean in rooms that are heavily affected by mold, or in homes with heavy mold infestations.

Bugs - We apologize that we aren't able to offer post-fumigation cleanings. We ask that any bug infestations or fumigation clean-ups are completed in their entirety before we enter a home.

Fireplaces - The soot/ash from a fireplace will damage our equipment, especially our vacuums. Simply provide a broom and dust pan, and we'll be happy to sweep out the fireplace upon request.

Laundry - We do not offer any laundry services such as ironing or washing/drying your items.

Carpet Cleaning - We do not offer carpet cleaning services. 

The Following Is A List Of Items We Do Not Clean - The inside of light fixtures, unreachable light fixtures, window screens, or cloth blinds

Unless Specifically Requested, The Following Items Are Not Included In Your Clean - Inside of your dishwasher, washing machine, dryer, washing of dishes, or cleaning your hood fan

No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

Yes! In fact, we encourage it. Your preferences give us the structure we need to enhance your cleaning experience and ensure that you’re completely satisfied with your home’s level of clean. In order to be sure that your preferences are recorded in your cleaning plan, we recommend that you call us directly. Our friendly office staff would be happy to log your needs in your file so you don’t have to reiterate them every time we arrive for service.